Regional Headquarters

Dispatch Operations & Facility

Commercial Facility Address:

1270 Avenue of the Americas, New York, NY 10020

24/7 Immediate Phone Hotline:

Available 24 Hours / 7 Days / 365 Days a Year

Standard Field Response SLA:

45 to 60 Minutes (Urgent Calls)

Same-day booking available across all local service routes.

Administrative Office Hours:

Monday – Saturday: 7:00 AM – 8:00 PM
Sunday & Holidays: 8:00 AM – 6:00 PM
(Emergency triage operators on duty 24/7)

Emergency Field Triage Guidance:

Knocked-Out Permanent Tooth: Handle tooth only by crown (not root). Gently rinse in cold water without scrubbing. Place tooth in cold milk or saliva and come immediately.
Severe Toothache: Gently rinse with warm salt water. Floss to remove trapped debris. Take over-the-counter pain relievers as directed; never place aspirin directly on gum tissue.
Facial Swelling: Apply a cold compress to the outside of the cheek in 15-minute intervals to reduce swelling and numb acute inflammation.
Broken Tooth Pieces: Save any broken enamel pieces in clean water and bring them to your emergency appointment for potential bonding restoration.

Fast Online Intake

Request Diagnostic Dispatch

Complete the form below to receive a call back within 15 minutes from an on-duty dispatch coordinator.

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